jsl-system — bash 
        |          |        
        |          |        
      __|          |__      
   __/  |          |  \__   
 _/     |    __    |     \_ 
/  |    |   /  \   |    |  \
========|==|====|==|========
        |  |    |  |
jacksonSystemsManaged IT Services · Hull, England
jacksonSystems Managed IT Services

jacksonSystems Limited

Your Network.
Your Security.
Your Peace of Mind.

Enterprise-grade managed IT services for businesses that can't afford downtime. Proactive infrastructure management, cyber security, and 24/7 support from Hull.

Explore Services Remote Support
24/7
Monitoring
<1hr
Response Time
99.9%
Uptime SLA
0
☕ Coffees Consumed
IT team at work

About Us

Enterprise IT,
Local Understanding

jacksonSystems Limited is a Hull-based managed IT provider. Our name is a nod to the infrastructure giants who built the modern internet — we bring that same engineering mindset to businesses of every size.

  • Led by experienced engineers with hands-on infrastructure expertise
  • Microsoft 365, Intune & Entra ID specialists for modern workplace deployments
  • Cyber Essentials compliance guidance and certification support
  • Proactive monitoring — we fix problems before you notice them

What We Do

Core Service Lines

SERVICE 01

Cyber Security

Advanced threat protection, endpoint security, and real-time monitoring. We keep your business protected against modern threats — from phishing and ransomware to insider risk and zero-day exploits.

From Cyber Essentials certification to full endpoint detection and response, we build security postures that hold up under real-world pressure.

JSL Security Console — Threat Overview
Threats Blocked
247
Last 30 days
Endpoints Protected
84
All healthy
Critical Alerts
0
All clear
Threat Activity — 7 Days
Protection Status
Endpoint Detection & ResponseACTIVE
Email FilteringACTIVE
Patch ManagementACTIVE
SERVICE 02

Cloud Solutions

Microsoft 365 deployment, migration, and ongoing management. Azure infrastructure, hybrid environments, and identity management via Entra ID and Intune.

We handle the full lifecycle — from initial tenant setup and licence management through to ongoing configuration, security hardening, and user support.

M365 Tenant — Health Dashboard
Licensed Users
42
Microsoft 365 Business
OneDrive Sync
100%
All users healthy
Service Status
Exchange OnlineHEALTHY
SharePoint OnlineHEALTHY
Entra ID / MFAHEALTHY
Conditional Access PolicyREVIEW
SERVICE 03

Network Infrastructure

LAN/WAN design, SD-WAN, and structured cabling. We engineer networks that perform under real-world load, supporting equipment from the vendors your business already trusts.

CiscoArubaZyXELFortiGateUbiquitiNetgearCheck PointDellNokia
Network Monitor — Core Infrastructure
Uptime
99.9%
30-day avg
Latency
4ms
Core switch
Active Devices
63
On network
Device Health
Cisco Core Switch — SW-CORE-01ONLINE
FortiGate Firewall — FW-01ONLINE
Aruba AP Fleet (12 units)ONLINE
WAN Uplink — PrimaryONLINE
SERVICE 04

Managed IT Support

Proactive helpdesk and on-site support with defined SLAs. Endpoint management via Intune, patch automation, and asset tracking — so nothing slips through the cracks.

We act as your internal IT team: a single number to call, engineers who know your setup, and a commitment to fast resolution every time.

Support Desk — Ticket Overview
Open Tickets
3
All within SLA
Resolved Today
11
Avg 28min
SLA Compliance
100%
This month
Active Tickets
Printer offline — Accounts deptP2
New user setup — Sarah T.P3
VPN config — remote workerP3
SERVICE 05

Compliance & Governance

Cyber Essentials Plus and GDPR alignment. We translate complex frameworks into practical, auditable policies your business can stand behind.

We handle the evidence gathering, documentation, and technical controls — you get the certification without the headache.

Compliance — Control Status
Controls Passing
43/45
Cyber Essentials Plus
Last Assessment
Apr
Next due: Oct 2026
Framework Status
Cyber EssentialsCERTIFIED
GDPR Data MappingCOMPLETE
Password Policy AuditIN PROGRESS
SERVICE 06

Remote & On-Site Support

Need help now? We can connect directly to your machine and resolve most issues remotely within minutes. For anything hands-on, we cover Hull and East Yorkshire with fast on-site response.

Real engineers. Real turnaround times.

Start Remote Session
Support — Engineer Status
Active Sessions
2
Remote support
Response Time
<1hr
Avg this week
Coverage
Remote support (all clients)AVAILABLE
On-site — Hull & East YorksAVAILABLE
Emergency out-of-hours24/7

Advanced threat protection, endpoint security, and real-time monitoring. From Cyber Essentials to full endpoint detection and response.

Microsoft 365, Azure, Entra ID and Intune — full lifecycle management from deployment through to ongoing security hardening and user support.

LAN/WAN design, SD-WAN, and structured cabling across all major vendors.

CiscoArubaZyXELFortiGateUbiquitiNetgearCheck PointDellNokia

Proactive helpdesk and on-site support with defined SLAs. Endpoint management via Intune, patch automation, and asset tracking.

Cyber Essentials Plus and GDPR alignment. We handle evidence gathering, documentation and technical controls.

Remote sessions and on-site visits across Hull and East Yorkshire. Real engineers, fast turnaround.

Start Remote Session

Managed IT Services

Your IT Department,
Without the Overhead

Most businesses need great IT support — but not necessarily a full in-house team. That's where we come in. jacksonSystems acts as your dedicated IT department: handling the day-to-day, responding when things go wrong, and planning ahead so they don't.

One monthly cost. No recruitment headaches. No gaps in cover. Just a team of engineers who know your systems and pick up the phone when you call.

IT HelpdeskYour outsourced first line. We handle the calls, tickets and fixes so your team stays focused.
IT SupportRemote and on-site support for everything from broken printers to full infrastructure issues.
Managed Wi-FiEnterprise wireless designed, deployed and monitored — coverage that works everywhere, every time.
Managed VoIPModern business telephony over your existing internet connection. Flexible, scalable, cost-effective.
Managed NetworksOngoing monitoring, management and optimisation of your entire network estate.
Network ProjectsNew offices, upgrades, migrations and full infrastructure rollouts — delivered on time, properly documented.
Single point of contact Predictable monthly billing Scales with your business No long-term lock-in On-site when you need us Proactive, not just reactive
Talk to Us
Your Business
jacksonSystems

Your IT Department

Helpdesk
Security
Wi-Fi
VoIP
Cloud
Network

Our Framework

The 12 Principles of
Good IT Health

Every business we support is assessed against our 12 Principles framework — a practical checklist that keeps your systems secure, compliant, and running at their best. Ongoing, not just at onboarding.

01

Endpoint Protection

Every device covered by active, managed security software — no gaps.

02

Patch & Update Management

OS and application patches applied promptly and systematically.

03

Access Control

Least-privilege accounts, MFA enforced, and regular access reviews.

04

Backup & Recovery

Tested, automated backups with documented recovery procedures.

05

Firewall & Perimeter

Properly configured firewalls with reviewed rules and no legacy exceptions.

06

Email Security

DMARC, DKIM, SPF configured. Anti-phishing filtering active.

07

Network Segmentation

Guest, corporate and IoT traffic separated — lateral movement contained.

08

Monitoring & Alerting

Proactive monitoring across infrastructure with meaningful alerts, not noise.

09

Compliance Alignment

Controls mapped to Cyber Essentials and GDPR requirements, kept current.

10

Incident Response

Documented plan, tested contacts, and clear escalation paths in place.

11

User Awareness

Staff trained to recognise phishing and social engineering attempts.

12

Continuous Improvement

Regular reviews, documented changes, and a roadmap that keeps pace with your business.

Request a Principles Assessment

Remote & On-Site Support

We Can Be On Your
Screen in Minutes

If something's not working, don't wait. Your technician can connect directly to your machine remotely — just click the button below and follow the prompts. We'll take it from there.

Remote Support Portal — jacksonSystems
Primary ServerONLINE
Backup ServerONLINE
Storage ArraySYNC
Core SwitchONLINE
FirewallONLINE
ReservedVACANT
ReservedVACANT
Dual PSU 21°C Direct Fibre

Colocation & Disaster Recovery

Your Infrastructure,
Hosted in Hull

jacksonSystems operates a bespoke colocation facility in Kingston upon Hull, with direct upstream provider links to the internet backbone — delivering exceptional throughput and consistently low latency for hosted workloads.

Whether you need a resilient secondary site, a fully managed hosting environment, or a complete disaster recovery solution, our facility can replicate your entire systems estate — servers, storage, networking — and keep it ready to take over at a moment's notice.

Direct Provider UplinksCarrier-grade connectivity with redundant upstream paths and minimal latency to the internet backbone.
Full Estate ReplicationWe can mirror your servers, storage and network configuration — so failover is seamless, not scrambled.
Physically Secure & MonitoredAccess-controlled, monitored around the clock, with environmental controls and dual power feeds.
Hull-Based, Engineer-AccessibleLocally operated means we can physically intervene quickly — no waiting on a remote hands team.
Enquire About Colocation

Contact

Let's Talk

Ready to take control of your IT? Get in touch with the team today.

Telephone01482 935101
Emailsupport@jacksonsystems.co.uk
Office Address

Office 15, Bespoke Business Centre,
Zeals Garth, Kingston upon Hull

Support Hours

Mon–Fri 08:30–17:30
Emergency cover 24/7